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Common questions

How much do I need?
Multiply length by width by depth, in metres. A 10 m by 5 m lawn with 100 mm (0.1 m) of topsoil needs 10 × 5 × 0.1 = 5 m³. Add about 10% for settling and compaction, and round up to the next half cubic metre.
How deep should I lay it?
As a rough guide: 100 to 150 mm of topsoil for new lawns, 200 to 300 mm for garden beds, 100 to 150 mm of Gap 20 or Gap 40 for driveways and pads (compacted in layers), and 50 mm of decorative chip over weedmat.
What’s the smallest order?
Two cubic metres, then in half cubic metre steps.
Do prices include GST?
Yes. Every price on the site includes GST, and your receipt shows the GST amount.
How is delivery priced?
Per cubic metre, by how far you are from our yard. You’ll see the delivery price in your cart as soon as you enter your address.
Can I mix materials in one delivery?
No. Each material comes on its own load, so it arrives clean and is tipped in its own pile. Delivery is priced per m³, so it costs the same however you split your order. Everything in one order arrives on the same day, one load after another.
Why do you ask which truck can get onto my site?
So we send a truck that fits. A bigger truck carries more in one load; if your site only takes a small one, we bring bigger orders in more than one load. Delivery costs the same per m³ either way. If you’re not sure, choose Not sure and we’ll use our smallest truck.
When will it arrive?
In the two-hour window you choose at checkout, Monday to Saturday. Close to our yard you can also choose rush delivery, within 3 hours of ordering, when a truck is free (an extra $50).
Do I need to be home?
No. Add clear instructions about where to tip and any gate codes. The driver will call if they can’t find the spot.
Can I change or cancel my order?
Call 021 081 85796 as early as you can. We can usually change the time or cancel for a full refund up to the working day before delivery. Once the truck is loaded, a cancellation fee may apply.
Can I pick up instead?
Our landscape supplies are delivery only.
Do I need an account?
No. You check out as a guest and get your confirmation and receipt by email.
How do I pay?
By card, Apple Pay or Google Pay through Stripe. We never see or store your card details.
I need a lot of material, or something not listed
For larger or unusual orders, call 021 081 85796 or send us a message and we’ll quote it.